Politique d'expédition

The terms of this Shipping Policy are subject to our Terms of Service located at https://elsenutrition.ca/policies/terms-of-service Capitalized terms not defined in this policy have the meaning ascribed to them in the Terms of Service.

  1. We do not accept orders shipped to P.O. Boxes.
  2. We may refuse to ship to certain addresses which have previously elicited a “return to sender”/”undeliverable”/”moved address” / ”refused” or any other problematic delivery response.
  3. Shipping times may vary according to shipping destination. We will endeavor to deliver the products to you within the times presented to you during your order. Delivery to rural and remote locations may require additional time.
  4. We do not guarantee that the shipping time will not be affected by reasons or issues that we cannot anticipate, or which are not in our control.
  5. We will send you an update when your order has shipped. A tracking number will be sent when possible. Not all shipments will have a tracking number.
  6. Based on our warehouse location and your shipping address, we will determine the most efficient shipping carrier for your order. The carriers that may be used include Canada Post, UPS Canada, DHL DHL, and FedEx.
  7. If you’re shopping for several people at once and want to ship to several addresses, you must place a separate order for each address. A single order cannot be shipped to multiple addresses. Applicable shipping fees apply to each order placed.
  8. Shipping rates for all products except single pouches of Cereal

Provience

Rate

Condition (Pounds)

Transit time (days_

Price (CAD)

Alberta

Standard

1lb - 1.99lb

3 to 9

$24

Alberta

Standard

2lb - 3.99lb

3 to 9

$25

Alberta

Standard

4lb - 4.99lb

3 to 9

$26

Alberta

Standard

5lb - 9.99lb

3 to 9

$30

Alberta

Standard

10lb - 20lb

3 to 9

$70

British Columbia

Standard

1lb - 2.99lb

3 to 9

$18

British Columbia

Standard

3lb - 4.99lb

3 to 9

$19

British Columbia

Standard

5lb - 9.99lb

3 to 9

$20

British Columbia

Standard

10lb - 20lb

3 to 9

$60

Ontario

Standard

1lb - 2.99lb

3 to 9

$12

Ontario

Standard

3lb - 4.99lb

3 to 9

$12.5

Ontario

Standard

5lb - 9.99lb

3 to 9

$13.5

Ontario

Standard

10lb - 20lb

3 to 9

$35

Other Provinces

Standard

1lb - 1.99lb

3 to 9

$20

Other Provinces

Standard

2lb - 2.99 lb

3 to 9

$22

Other Provinces

Standard

3lb - 3.99lb

3 to 9

$23

Other Provinces

Standard

4lb - 4.99lb

3 to 9

$24

Other Provinces

Standard

5lb - 9.99lb

3 to 9

$25

Quebec

Standard

1lb - 2.99lb

3 to 9

$11.25

Quebec

Standard

3lb - 4.99lb

3 to 9

$12

Quebec

Standard

5lb - 9.99lb

3 to 9

$13

Quebec

Standard

10lb - 20lb

3 to 9

$38

  1. Shipping rates for a single pouch of Cereal

Province

Rate Name

Price (CAD)

Transit Time (days)

Alberta

Standard

$5

3 to 9

British Columbia

Standard

$5

3 to 9

Manitoba

Standard

$5

3 to 9

New Brunswick

Standard

$5

3 to 9

Newfoundland & Labrador

Standard

$5

3 to 9

Nova Scotia

Standard

$5

3 to 9

Ontario

Standard

$5

3 to 9

Edward Island

Standard

$5

3 to 9

Quebec

Standard

$5

3 to 9

Saskatchewan

Standard

$5

3 to 9

 

  1. GST is charged for all sales transactions.

For any questions, inquiries or customer service requests, please contact us by email info@elsenutrition.ca


Last Updated:  July 17 2023