Politique d’expédition

The terms of this Shipping Policy are subject to our Terms of Service located at https://elsenutrition.ca/policies/terms-of-service Capitalized terms not defined in this policy have the meaning ascribed to them in the Terms of Service.

1. We do not accept orders shipped to P.O. Boxes.
2. We may refuse to ship to certain addresses which have previously elicited a “return to sender”/”undeliverable”/”moved address” / ”refused” or any other problematic delivery response.
3. Shipping times may vary according to shipping destination. We will endeavor to deliver the products to you within the times presented to you during your order. Delivery to rural and remote locations may require additional time.
4. We do not guarantee that the shipping time will not be affected by reasons or issues that we cannot anticipate, or which are not in our control.
5. We will send you an update when your order has shipped. A tracking number will be sent when possible. Not all shipments will have a tracking number.
6. Based on our warehouse location and your shipping address, we will determine the most efficient shipping carrier for your order. The carriers that may be used include Canada Post, UPS Canada, DHL DHL, and FedEx.
7. If you’re shopping for several people at once and want to ship to several addresses, you must place a separate order for each address. A single order cannot be shipped to multiple addresses. Applicable shipping fees apply to each order placed.
8. Shipping rates for all products except single pouches of Cereal

Provience	Rate	Condition (Pounds)	Transit time (days)	Price (CAD)
Alberta	Standard	0lb - 8lb	3 to 9	$20
Alberta	Standard	8lb+	3 to 9	$35
British Columbia	Standard	0lb - 8lb	3 to 9	$20
British Columbia	Standard	8lb+	3 to 9	$35
Ontario	Standard	0lb - 8lb	3 to 9	$12
Ontario	Standard	8lb+	3 to 9	$24
Other Provinces	Standard	1lb - 1.99lb	3 to 9	$20
Other Provinces	Standard	2lb - 2.99 lb	3 to 9	$22
Other Provinces	Standard	3lb - 3.99lb	3 to 9	$23
Other Provinces	Standard	4lb - 4.99lb	3 to 9	$24
Other Provinces	Standard	5lb - 9.99lb	3 to 9	$25
Quebec	Standard	0lb-8lb	3 to 9	$13
Quebec	Standard	8lb+	3 to 9	$26

1. Shipping rates for a single pouch of Cereal

Province	Rate Name	Price (CAD)	Transit Time (days)
Alberta	Standard	$5	3 to 9
British Columbia	Standard	$5	3 to 9
Manitoba	Standard	$5	3 to 9
New Brunswick	Standard	$5	3 to 9
Newfoundland & Labrador	Standard	$5	3 to 9
Nova Scotia	Standard	$5	3 to 9
Ontario	Standard	$5	3 to 9
Edward Island	Standard	$5	3 to 9
Quebec	Standard	$5	3 to 9
Saskatchewan	Standard	$5	3 to 9

 

1. GST is charged for all sales transactions.

For any questions, inquiries or customer service requests, please contact us by email info@elsenutrition.ca

Last Updated:  May 7 2024